Dr. Diksha Verma

Assistant Professor, Chandigarh Business School of Administration, Chandigarh Group of Colleges, Landran, Mohali, Punjab

IMPARC ID: IMP-MP-COMM-PB-IND-2025-2153

Profile Summary

Dr. Diksha Verma is an Assistant Professor at the Chandigarh Business School of Administration, Chandigarh Group of Colleges, Landran (Mohali). She holds a Ph.D. in Commerce and has qualified UGC-NET. With more than five years of teaching and research experience, she is actively engaged in academic instruction, institutional research coordination, and innovation-driven academic leadership. Her research contributions span bancassurance, blockchain technology, Industry 5.0, artificial intelligence in banking, cybersecurity, fintech, digital education, and socio-economic policy analysis. She has published extensively in Scopus-indexed journals, edited volumes, and UGC Care-listed journals, and has received multiple Best Paper Awards at international conferences. She also serves in key institutional roles including IIC Convenor, Research Coordinator, and NAAC SPOC.

Subject Matter Expertise

Business & Management →
– Commerce
– Banking & Finance
– Insurance & Risk Management
– Digital Business & FinTech
– Strategic Management

Mentorship Offered

Research → • Scientific and Technical Research
• Systematic Literature Review
• Market Research

Consulting → • Business Strategy Consulting
• Digital Strategy Consulting

Writing → • Business & Legal Writing

Work Experience Summary

Dr. Diksha Verma has been serving as an Assistant Professor since January 2020. Her responsibilities include teaching commerce and management subjects, coordinating faculty development programs, leading innovation and research initiatives, and supporting institutional accreditation processes. She has demonstrated strong academic leadership through roles in the Institution’s Innovation Council (IIC), NAAC coordination, and research management.
Institution Name: Chandigarh Group of Colleges, Landran (Mohali)
Job Title: Assistant Professor
Description: Teaching and academic responsibilities including research supervision, coordination of Faculty Development Programs, serving as IIC Convenor (4-star rating), Research Coordinator, and NAAC SPOC for Entrepreneurship Development Cell (EDC) and Best Practices.

Duration: January 2020 – Present

Educational Summary

Dr. Verma has completed doctoral and postgraduate education in Commerce, supported by consistent academic progression and national-level eligibility qualification.
Institution Name: Lovely Professional University, Jalandhar
Degree Title: Ph.D.
Field / Description: Commerce
Duration: Completed in 2024

Institution Name: Guru Gobind Singh College for Women, Chandigarh (Panjab University)
Degree Title: M.Com.
Field / Description: Commerce
Duration: 2015 – 2017

Institution Name: Post Graduate Government College for Girls, Chandigarh (Panjab University)
Degree Title: B.Com.
Field / Description: Commerce
Duration: 2012 – 2015

Awards & Recognitions

Dr. Verma has qualified national-level eligibility examinations and completed certified academic and technical training programs relevant to commerce, analytics, and artificial intelligence.
Title: Data Analysis Using SPSS for Social Sciences
Issued By: Lovely Professional University
Issue Date: 2022

Title: UGC-NET (Commerce)
Issued By: University Grants Commission
Issue Date: 2018

Title: AI in Accounting
Issued By: SWAYAM

Publication Summary

Dr. Verma has authored numerous scholarly publications including Scopus-indexed journal articles, book chapters, and edited volumes, with research themes centered on bancassurance, blockchain, Industry 5.0, fintech, cybersecurity, and digital transformation.
Research Publications

1. Title: Economic Impact of Perceptible Benefits and Adverse Sides of Blockchain in Bancassurance along with Cybersecurity
Authors: Verma, D.; Kansra, P.; Mahapatra, S. K.
Publication: Cybersecurity, Law, and Economics: The Case of India (Book Chapter)
Publisher: CRC Press
Year: 2024
ISBN: 9781032852454
Indexing: Scopus Indexed

2. Title: Role of Industry 5.0 in Bancassurance: A Theoretical Perspective
Authors: Verma, D.; Kansra, P.; Kumar, P.
Publication: Convergence of Human Resources Technologies and Industry 5.0 (Book Chapter)
Publisher: IGI Global
Year: 2024
Indexing: Scopus Indexed

3. Title: Awareness of Bancassurance among Public and Private Sector Bank Customers in Punjab, India
Authors: Verma, D.; Kansra, P.
Journal: International Journal of Public Sector Performance Management
Year: 2024
Indexing: Scopus Indexed

4. Title: Significance of Blockchain Technology and Industry 5.0 in Indian Banking Sector
Authors: Verma, D.; Kansra, P.
Publication: Opportunities and Challenges of Business 5.0 in Emerging Markets (Book Chapter)
Publisher: IGI Global
Year: 2023
Indexing: Scopus Indexed

5. Title: Awareness of Bancassurance Services among Public and Private Bank Customers in Punjab: A Cross-Sectional Analysis
Authors: Verma, D.; Kansra, P.
Journal: The Journal of Insurance Institute of India
Year: 2023
Indexing: UGC CARE Listed

6. Title: Artificial Intelligence in Hostility of Cyber Threats in Banking Sector: A Theoretical Perspective
Authors: Verma, D.; Kansra, P.
Publication: Advanced Machine Learning Algorithms for Complex Financial Applications (Book Chapter)
Publisher: IGI Global
Year: 2022
Indexing: Scopus Indexed

7. Title: Socio-Economic Impact and Sustainability of Blockchain Technology
Authors: Verma, D.; Kansra, P.
Publication: Blockchain for Business: Promise, Practice, and Applications (Book Chapter)
Year: 2023

8. Title: Women’s Perception on Application of Omni Channels in Bancassurance
Authors: Verma, D.
Publication: Socio-Economics of Women in India (Book Chapter)
Publisher: Weser Books
Year: 2022
ISBN: 978-3-96492-397-4

9. Title: Blockchain Technology in Digitizing Bancassurance: Prospects and Confronts in India
Authors: Verma, D.; Kansra, P.
Publication: Applications, Challenges and Opportunities of Blockchain Technology in Banking and Insurance (Book Chapter)
Publisher: IGI Global
Year: 2022

10. Title: Bancassurance: An Assessment of its Popularity based on Socio-Economic Factors
Authors: Verma, D.; Kansra, P.
Journal: Business Spectrum, Vol. 9(2), pp. 26–38
Year: 2019

11. Title: Impact of COVID-19 on Travel and Tourism Industry of India
Authors: Verma, D.; Kansra, P.
Publication: Redefining Business Strategies for the Service Industry (Book Chapter)
Publisher: Bharti Publications
Year: 2020

12. Title: Omni Channel: The New Normal
Authors: Verma, D.; Kansra, P.
Publication: Socio-Economics of COVID-19 in India (Book Chapter)
Publisher: Weser Books
Year: 2021

13. Title: Digital Tools in Education Sector in India: A Need of the Hour
Authors: Verma, D.; Kansra, P.
Publication: Panorama on Commerce and Management (Book Chapter)
Publisher: National Press Associates
Year: 2020

14. Title: Performance and Prospects of Bancassurance in India: An Economic Analysis
Authors: Verma, D.; Kansra, P.
Publication: Emerging Trends in Business and Economics (Book Chapter)
Publisher: Laxmi Publications
Year: 2019

15. Title: COVID-19 and Digital Education: The New Normal
Authors: Verma, D.; Kansra, P.
Publication: COVID-19 & Higher Education (Book Chapter)
Publisher: Taran Publications
Year: 2021

16. Title: Bancassurance: A New Strategy of Banking World
Authors: Verma, D.; Kansra, P.
Publication: Social Governance, Equity and Justice (Book Chapter)
Publisher: Wizard Publishers
Year: 2021

17. Title: Role of Emotional Intelligence in the Life of Teachers
Authors: Verma, D.; Bansal, S.
Journal: Wesleyan Journal of Research, Vol. 13(8), pp. 43–52
Year: 2020

18. Title: A Roadmap for Revival of E-Commerce Business in India Post COVID-19
Authors: Verma, D.; Kansra, P.; Bansal, S.
Journal: Wesleyan Journal of Research, Vol. 13(8), pp. 105–109
Year: 2020

Conferences / Seminars / Webinars Presentations



1. Title of Paper: Dharma-Driven Governance: Rethinking Corporate Transparency in India and Beyond
Event: International Conference on “Indian Knowledge System: From Glorious Past to Bright Future”
Organized By: Maharaja Agrasen University; I.K. Gujral Punjab Technical University; Baba Mastnath University
Date: 4th–5th April, 2025

2. Title of Paper: Leveraging Economic Incentives to Foster Green Entrepreneurship and Sustainability
Event: International Conference on “Shaping the Future: Global Trends in Management Paradigms”
Organized By: Chandigarh Business School of Administration
Date: 20th–21st February, 2025

3. Title of Paper: Digital Startup Ecosystem: A Transformative Role in Viksit Bharat 2047
Event: ICSSR-Sponsored National Seminar on “Digital Financial Transformation and Inclusive Growth: Advancing Vision Viksit Bharat @2047 through Fintech Innovation and CBDC”
Organized By: Chandigarh University
Date: 1st February, 2025

4. Title of Paper: Perception of Bankers towards Impact of AI on Bancassurance in Punjab
Event: International Conference on Impact of AI Innovations on Business and Computing Practices
Organized By: Chandigarh Business School of Administration, Landran
Date: 29th February, 2024

5. Title of Paper: Bibliometric Analysis of Bancassurance
Event: International Conference on Innovation in Engineering & Management: Sustainability Through Creativity & Innovation
Organized By: Birla Institute of Technology, Noida
Date: 1st–2nd June, 2023

6. Award: Best Paper Award
Paper Title: Perception of Customers about Bancassurance in Public and Private Sector Banks of Punjab
Event: International Conference on Global Best Practices for Diversity, Equity and Inclusion Aimed at Sustainable Development
Organized By: Chandigarh Business School of Administration
Date: 16th–17th February, 2023

7. Title of Paper: Comparative Analysis of Awareness about Bancassurance among Public and Private Sector Banks in Punjab
Event: Business in the Turbulent World: Keeping Connections Alive
Organized By: Mittal School of Business (ACBSP USA Accredited), Lovely Professional University
Date: 21st November, 2022

8. Award: Best Paper Award
Paper Title: Perception and Willingness to Pay for Health Insurance in Post Pandemic: A Cross-Cultural Analysis of India and Oman
Event: Connectivity Dots in Asia Pacific for Realising Regional Potential for Global Welfare
Organized By: Asia Pacific Economic Integration Forum
Date: 21st–22nd July, 2022

9. Title of Paper: A Study of Customer’s Perception about Role of Omnichannels in Bancassurance
Event: International Conference on Industry 5.0: Human Touch, Innovation and Efficiency
Organized By: Mittal School of Business, Lovely Professional University, Punjab
Date: 28th January, 2022

10. Title of Paper: Omni Channels: The Future of Banking Sector in India
Event: 11th Conference on Excellence in Research and Education (CERE)
Organized By: Indian Institute of Management Indore
Date: 18th–20th June, 2021

11. Title of Paper: Impact of COVID-19 on MSMEs in India
Event: International Conference on Rethinking Business: Designing Strategies in the Age of Disruptions
Organized By: Mittal School of Business, Lovely Professional University, Punjab
Date: 19th December, 2020

12. Title of Paper: Cryptocurrency and Its Journey in India: A Theoretical Perspective
Event: International Conference on Smart Computing Technologies and Business Management Strategies (ICCTBM 2022)
Organized By: Chandigarh Business School of Administration, Landran in collaboration with Perdana University, Malaysia
Date: 20th–21st January, 2022

13. Title of Paper: A Roadmap for Revival of E-Commerce Business Post COVID-19
Event: International Conference on Opportunities and Challenges of Online Business: Vision 2025 (ICOCOB 2020)
Organized By: Chandigarh Business School of Administration, Landran
Date: 26th–27th August, 2021

14. Title of Paper: Digital Tools in Education Sector in India: A Need of the Hour
Event: Webinar on Status of Teachers in Punjab: Pre/Post COVID-19 with Special Reference to Teachers at Periphery
Organized By: Punjab University Constituent College, Karyal, Dharamkot, Moga
Date: 27th May, 2020

Courses, FDPs and Workshops Attended



1. Course: AI in Accounting
Platform: SWAYAM
Achievement: Secured 81.8% with Silver Medal

2. FDP: Innovation and Entrepreneurship
Organized By: ACIC RISE, Chandigarh Group of Colleges (CGC), Landran
Duration: 24th March 2025 – 28th March 2025

3. FDP: AI for Everyone: Demystifying Artificial Intelligence
Organized By: 360 DigiTMG, India in association with APSSDC
Duration: 7th March 2025 – 14th March 2025

4. Workshop: Data Analysis Using SPSS for Social Sciences
Organized By: Lovely Professional University
Duration: 6th June 2022 – 14th June 2022
Grade Obtained: O Grade

5. Short Term Course: Research Methodology and Data Analysis
Organized By: Lovely Professional University
Duration: 18th April 2022 – 23rd April 2022
Grade Obtained: A Grade

6. Workshop: Systematic Literature Review
Organized By: Dr. Urmila Itam, My Inner Log
Date: 9th April 2022

7. FDP: Virtual Teaching (Online Mode)
Organized By: Notified Organizing Institution
Duration: 20th – 21st April 2020

8. Online Workshop: Fine-Tuning Research Planning Using Elsevier Tools (Scopus, ScienceDirect & Mendeley)
Organized By: Chandigarh Group of Colleges (CGC), Landran
Date: 24th April 2020

9. Webinar: Recent Trends in Econometric Research
Organized By: Department of Economics & Centre for Research, Ayya Nadar Janaki Ammal College, Sivakasi
Date: 21st May 2020

10. International Virtual Conference: Yoga and Ayurveda Envisage Healthy Society
Organized By: Sahu Ram Swaroop Mahila Mahavidyalaya (Affiliated to MJP Rohilkhand University, Bareilly)
Date: 25th August 2020

11. National Webinar: Optimal Use of Online Research Tools for Academicians
Organized By: Department of Chemistry & Research Cell
Date: 23rd May 2020

12. Webinar: Experiences on Faculty Innovation and Entrepreneurship
Organized By: EDII – Anna Business Incubation Research Foundation, Anna University, Tiruchirappalli
Date: 24th May 2021

13. National Workshop: Research Methodology
Organized By: Department of Political Science under IQAC, Govt. V.Y.T. PG Autonomous College, Durg (C.G.)
Duration: 24th May 2021 – 30th May 2021

14. FDP: Inculcating Universal Human Values in Technical Education
Organized By: All India Council for Technical Education (AICTE)
Duration: 6th December 2021 – 10th December 2021

15. International Webinar: Relevance of Artificial Intelligence During COVID-19
Date: 31st May 2020

16. National Workshop: Human Rights
Organized By: Department of Political Science under IQAC, Govt. V.Y.T. PG Autonomous College, Durg (C.G.)
Duration: 25th May 2021 – 31st May 2021

17. National FDP: E-Contents and ICT Tools for Innovative Teaching & Learning
Organized By: RCP, Roorkee
Duration: 1st May 2021 – 7th May 2021

18. National Webinar: Research Indicators, Publishing Ethics and Predatory Journals
Date: 19th June 2021

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